Dhaka 7 App's Privacy Policy

1Scope & Applicability

Welcome to Dhaka 7 App. Our Privacy Policy explains what information we collect when you use our website, mobile app, or other services — why we collect it, and how we use and protect it.

This Privacy Policy applies to all Dhaka 7 App services — Sports Betting, casino games, slots, bingo, VIP programs, and any other digital interaction we have with our users.

By using our platform, you agree to this Privacy Policy. If you disagree with any part of it, please refrain from using our services and contact our support team.

2What Information We Collect

Dhaka 7 App collects the following types of information to provide its services:

Information Collected at Registration:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address & Country
• Preferred Currency & Language

Identity Verification (KYC) Information:

• Copy of National ID or Passport
• Driving License or Birth Registration Certificate
• Utility bill or bank statement (for address verification)

Financial Information:

• Payment method details (bKash, Nagad, Rocket number)
• Transaction History & Amounts
• Withdrawal Request Records

Technical Information (Automatically Collected):

• IP Address & Device Identifiers
• Browser Type & Operating System
• Time spent on the website and pages visited
• Cookies & Local Storage Data

3Purpose of Data Use

Dhaka 7 App uses your information for the following purposes:

Beyond that, we may use your information to: notify you about new offers and promotions (with your consent), resolve technical issues on the platform, and meet legal and regulatory requirements.

4Cookies & Tracking Policy

Dhaka 7 App uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

The types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To monitor and improve website usage.
• Marketing Cookies: To show you relevant ads based on your interests (with your consent only).

You can disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

5Data Sharing & Disclosure

Dhaka 7 App does not sell your information. However, it may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• KYC Verification Services: Approved third-party services may be used for identity verification.
• Legal Authorities: We are legally required to provide information in response to valid legal orders or government requests.
• Fraud Prevention: Information may be disclosed to relevant authorities if money laundering or fraud is suspected.
• Business Transfers: In the event of a merger or sale, the new entity may gain access to your data — however, the same privacy policy will continue to apply.

6Data Security Measures

Dhaka 7 App uses industry-standard technologies and practices to keep your data secure. The core components of our security framework are:

• 256-bit SSL/TLS Encryption: All data is fully encrypted during transmission.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
• Regular Security Audits: Periodic system reviews conducted by third-party experts.
• Firewall & Intrusion Detection: Automated detection and blocking of suspicious activity.
• Restricted Access: Only authorized personnel have access to data on a need-to-know basis.
• Secure Data Centers: Your data is stored on secure servers that meet international standards.

That said, no system is 100% secure. If you believe your account has been compromised, contact our support team immediately and change your password.

7Your Rights

You have the following rights over your personal information on Dhaka 7 App:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to restrict processing of your data in certain circumstances.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to marketing communications.

To exercise these rights, please contact our support team. We typically respond within 30 days.

8Children's Privacy Protection

Dhaka 7 App is strictly prohibited for anyone under the age of 18. We never knowingly collect any information from minors.

If we are notified that a minor has registered on our platform, we will immediately close that account and delete all associated data.

If a parent or guardian believes their child is using our platform, please contact our support team immediately. We will take prompt action.

9Third-Party Links & Services

Dhaka 7 App's platform may integrate certain third-party services, such as payment gateways or game providers. These services have their own privacy policies.

When using third-party services, their own privacy policies will apply. Dhaka 7 App is not responsible for how third parties collect or use your information.

We work only with trusted and verified partners who adhere to strict data protection standards.

10Policy Changes & Updates

Dhaka 7 App may update this Privacy Policy from time to time. When changes are made:

• A notification will be displayed on the website.
• A notice will be sent to your registered email.
• The "Last Updated" date at the top of the page will be changed.

For significant changes, your explicit consent will be obtained. For minor changes, continued use of the platform after notification will be considered as acceptance.

11Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our dedicated privacy team is available to assist you.

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Typically within 24–48 hours

To submit a request regarding your rights — such as viewing, correcting, or deleting your data — please write to our support email with the relevant details. We will aim to respond within 30 days.